AirX FAQs: Products, Refills, Warranty & Support | India
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AirX Product, Refill and Support FAQs

Everything about AirX living oxygen generators — microalgae technology, 90-day nutrient refills, coverage, noise level, and warranty support.

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Algae Glow Looks Dim
Culture health check
Time for a Refill
90-day nutrient cycle
Choosing the Right Size
Room coverage guidance
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All Questions Product & Technology Refills & Maintenance Coverage & Placement Warranty & Support

AirX uses a living microalgae culture that actively absorbs CO2, PM2.5, SOx and NOx and releases fresh oxygen — regenerating your air instead of just filtering and recirculating it. There are no filters to replace, ever.

Product & Technology
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No. Every AirX device houses a sealed, food-grade microalgae culture with no ionizers, UV lamps or ozone emission, so it's safe to run around children and pets.

Product & Technology
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Most customers notice fresher, lighter air within 24–48 hours. CO2 reduction and improved sleep typically show within 1–2 weeks, with the algae culture reaching full output after about 30 days.

Product & Technology
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AirX runs at roughly 15–25 dB depending on the model — whisper-quiet enough for bedrooms, desks and meeting rooms — and draws under 12W of power for continuous 24/7 operation.

Product & Technology
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Simply add an AirX Recharge nutrient refill every 90 days. There are no filters to clean or replace — the living culture does the rest.

Refills & Maintenance
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A single 90-day AirX Recharge refill is ₹450. Discounted 3-pack and annual bundles are available from the Refills & Accessories collection.

Refills & Maintenance
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With timely 90-day refills the culture stays healthy. If it ever fades, a fresh starter culture restores full output within minutes — just reach out to our support team.

Refills & Maintenance
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Place it near your breathing zone — a desk, bedside table or living space. Coverage ranges from around 150 sq. ft. for the compact AirX O2+ Mini up to 1,000 sq. ft. for larger workplace systems.

Coverage & Placement
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Yes. AirX offers scalable Workplace systems for offices, hospitals, wellness centers, hotels, schools and public spaces. Share your requirement through our Business page for a customised proposal.

Coverage & Placement
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AirX products come with a 2-year limited warranty covering manufacturing defects. Returns are accepted within 30 days of purchase for unused items in original packaging — see our Terms of Service for full details.

Warranty & Support
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Yes. AirX technology is lab-tested at PDEU, SGS Certified, NABL tested, and endorsed by the Department of Science & Technology, Govt. of Gujarat (STBI).

Warranty & Support
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Call, email, or use our Contact page — our team responds Mon–Sat, 9:00–18:00 IST.

Warranty & Support
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Our clean-air specialists are happy to help you choose, install, or maintain your AirX system.